Logistics partners such as DHL, Fedex, TNT, UPS, etc. - covering over 200 countries.
When will the order be shipped out
1. Shipping Time and Location We will confirm after receiving your order and arrange for shipping according to the agreed time. The specific shipping time and location will be arranged based on your requirements and our actual situation. If you have special requirements, please note them in the order remarks, and we will try our best to meet your needs.
2. Cargo Packaging and Identification To ensure that the goods are not damaged during transportation, we will use appropriate packaging materials to protect the goods. All shipping documents will clearly indicate your order information so that you can quickly identify it. If you have special identification requirements, please inform us in advance, and we will label it according to your requirements.
3. Transportation Methods and Costs We provide various transportation methods for you to choose from, including express logistics, etc. The specific transportation method and cost will be arranged based on your requirements and the actual situation of the goods. If you have special transportation requirements, please communicate with us in advance, and we will try our best to meet your needs.
4. Cargo Acceptance Standards We will accept the goods according to the following standards:
1. The quantity/specifications of the goods should comply with the order requirements
2. The quality of the goods should comply with relevant national standards and regulations
3. The packaging of the goods should be intact/the markings clear.
Delivery and inspection
Delivery Order processing time: After receiving your order and confirming the payment, we will process the order and ship the goods within 7 working days. In case of special circumstances (such as out - of - stock, holidays, etc.), we will communicate with you in a timely manner. Logistics methods: We offer a variety of logistics methods for you to choose from, including international express (DHL, FedEx, etc.), air freight and sea freight. Different logistics methods have different transportation times and costs, and you can make a choice according to your needs when placing an order.
Logistics tracking: After the order is shipped, we will provide you with a logistics tracking number. You can query the transportation status of the order through the official website of the corresponding logistics carrier.
Inspection
Product inspection standards: All electronic components will be strictly inspected before shipment. We conduct inspections based on international industry standards (such as IPC standards) and the special requirements of customers to ensure product quality.
Inspection process: Products will be randomly inspected when they are received into the warehouse and will be fully inspected again when they are ready for shipment to ensure that there are no quality problems.
Handling of quality objections: If you find quality problems after receiving the products, please contact us within 7 days and provide relevant photos and inspection reports. We will verify the situation. If it is indeed a quality problem, we will provide solutions such as replacement, return or compensation.